.png "Untitled design (46)")
Challenges
As Jeremy rejoined the YMCA of Greater Boston in a leadership role, he encountered a complex set of challenges:
.svg)
Aging infrastructure and inconsistent equipment across multiple properties, making training and troubleshooting difficult.
Limited visibility into real-time pool chemistry and operational data, especially across geographically dispersed locations.
Manual data entry and logbooks prone to human error, leading to complications during claims or audits.
Frequent pool closures and slow response times to chemical imbalance alerts.
A growing need to shift the focus of risk management beyond lifeguards to include mechanical and chemical systems.
"VivoPoint makes your data usable. The graphs, the insights, the visibility—it’s a game-changer."
.png)
Jeremy Stiles
VP of Risk Management,
YMCA of Greater Boston
Solutions
Jeremy led a system-wide upgrade that paired Prominent DCM3 controllers with VivoAquatics’ VivoPoint platform, creating a unified, cloud-based pool automation and risk management solution across all YMCA of Greater Boston facilities.
With VivoPoint, Jeremy and his team could:
Access real-time and historical water quality data remotely, with updates every 30 minutes instead of manual updates that would take days or weeks.
Reduce closures and prioritize service using alerts that notified staff before pools trended out of compliance.
Correlate manual readings with automated controller data to validate accuracy and ensure safety.
Provide compelling data evidence in loss prevention cases, significantly improving claims processes.
Standardize training and troubleshooting by equipping every site with the same controller interface.
Collaborate with VivoAquatics to suggest platform enhancements—many of which were implemented.
Results
The YMCA of Greater Boston saw rapid and measurable improvements after implementing VivoPoint to fit:
"VivoPoint has helped us reduce pool closures, troubleshoot faster, and improve both training and documentation for our employees, all while giving us the confidence to lead by example within the YMCA network."
.png?width=500&height=500&name=Untitled%20design%20(47).png)
Jeremy Stiles
VP of Risk Management,
YMCA of Greater Boston
“We are focused on YMCA’s mission to build health of spirit, mind and body, and improve the quality of life for our communities and risk prevention and safety are top priorities.”
Willan Johnson, CEO of VivoAquatics, emphasizes the company's dedication to supporting clients like the YMCA of Greater Boston.
.png?width=130&height=130&name=Untitled%20design%20(48).png)
“Our clients continue to amaze us with their focus on the safety and sustainability of water,” said Will Johnson. “From noteworthy industry awards to new product developments created with our customers' ever-changing needs in mind, this past year positioned us for continued success. We plan to build on this momentum by continuing to shape the future of water management and empowering our clients with the best water safety, conservation and compliance solutions possible.”
Willan Johnson, CEO of VivoAquatics, emphasizes the company's dedication to supporting clients like the YMCA of Greater Boston.
Trusted by Leading Companies
